Support & Maintenance

 

Our Kentico certified developers can be on hand to assist with any alterations, bespoke development and support on a monthly basis.

 

What we offer

 
  • Support - Request via email, telephone or via the support portal
  • Upgrades - Install the latest version of the CMS or EMS platform
  • Enhance - Improve performance, usability and productivity through bespoke development 
  • Integration - Integrate you existing website with your Accounts, ERP and CRM systems
  • Training - CMS and EMS training
  • Monthly support contracts 
  • Service Level Agreements (SLA)

Who is it for?

 
  • For businesses with an in-house development team who needs help with customisation, updates and upgrades
  • Web design agencies looking to offer a full-service
  • Web development agencies looking to outsource support and maintenance
  • Businesses looking for an agency to keep the site up to date and add bespoke features 
 

Why Red Transact as your Kentico Development partner?

 
  • Kentico certified developers 
  • Our own offshore development team allows us to be cost effective
  • Services such as scoping, consultation and project management provided by our UK team
  • Our B2C and B2B e-commerce and portal solutions experience can help your web presence
  • You can benefit from our speciality in integrating Kentico websites and portals with Accounts, ERP and CRM systems
  • We can support your existing website and provide assistance in customisations
  • We offer fixed cost support contracts and support contracts with SLAs
  • For customisations, we offer fixed cost, time and material and dedicated offshore developer pricing model
Fantical Support via email, telephone and support portal

Fantical Support via email, telephone and support portal

Years of e-commrce and Portal expertise on the Kentico platform

Years of e-commrce and Portal expertise on the Kentico platform

Integration offer seemless communication between multiple systems

Integration offer seemless communication between multiple systems

Cost savings with our UK led offshore development team

Cost savings with our UK led offshore development team

Request a call back

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  • Contact Us

    Tel.  +44 (0)1449 678 947
    Fax. +44 (0)1449 678 596
    info@redtransact.com
  • England

    Red Transact (HQ)
    Peel House
    Stowmarket Business Park
    Ernest Nunn Road
    Stowmarket
    Suffolk, IP14 2ED
    United Kingdom
  • Scotland

    Red Transact
    Witch Wood
    Bonnington Road
    Peebles
    Peeblesshire, EH45 9HF
    United Kingdom
  • Cambridge

    Red Transact
    Suite 28, Middle Court
    Copley Hill Business Park
    Cambridge Road
    Babraham
    Cambridge, CB22 3GN
    United Kingdom
  • Sri Lanka

    Red Transact
    No. 76 - 1/1
    Thimbirigasyaya Road
    Colombo 05
    Sri Lanka