Red Transact simplifies your company's operations, gives you great efficiency, power, and flexibility, helps your team do business on the Web, and helps unify your customer touchpoints by linking CRM with ERP and Ecommerce
Our platform allows you to manage the flow of business and your company's unique requirements with the automation you need
With our online B2B commerce platform you can take advantage of having one system to manage inventory and financials as well as helping you expand your sales presence through an integrated ecommerce platform.
View and manage customer users, addresses, orders, quotes with role-based dashboards
Reach your customers online, by phone, over email, in person and more
Select a customer account to work with and place orders on their behalf, provide superior customer service and let your sales staff become one with your customers’ purchasing department.
View relevant stock items, products in a range, accessories and related products and even products not sold online. Search and place quick orders.
View account pricing, offers, discounts and stock levels exactly as your customer would see.
Assign account managers, create customer accounts, users and assign permissions
Red Transact B2B platform allows you and your customers to save carts, edit saved carts and order saved carts saving you and your customers heaps of time. Prices and stock levels are automatically updated
The quotations module allows your customers to create quotes, edit saved quotes, email quotes directly to their customers and order saved quotes keeping everything in one place and increasing customer loyalty.
Both your customer users and your SOP staff can manage address books (add, edit or delete) depending on the permissions assigned.
View past online orders and view order details or view orders placed on all the channels.
If a user abandons a cart without completing the order your sales team is notified and order saved as abandoned. This allows your staff to convert or provide the necessary support for the customer to amend and complete the order.
This is a quite useful feature for user not present transactions where your sales team can complete an order without taking the full card details over the phone. It also allows your customers reuse an existing payment card making their lives easier.
Red Transact B2B online platform allows your field staff to process orders using their mobiles, tablets or laptops. All you need is an internet connection. They can log in to customers account and see pricing, offers, discounts and stock levels exactly as your customer would see.